Case Study - Internal Support Agent for Medicare Company
Last updated
Last updated
This case study highlights a customer who provides support to seniors who have questions about Medicare. The Agent was trained on the Official US Government Medicare Handbook and a variety of other sources.
The Handbook was over 128 Pages.
With minimal Training, an A.I. Assistant was available for their internal team to ask any question and get an answer related to the lastest 2024 guidelines.
